Posted: May 18, 2020

TCU and UNTHSC School of Medicine: Staffing the Tarrant County Public Health Office, COVID-19 Hotline


In the Texas Christian University (TCU) and University of North Texas Health Science Center (UNTHSC) School of Medicine’s inaugural year, our MS1 students volunteered to staff the Tarrant County Public Health Office COVID-19 Hotline. Led by our Texas Medical Association/ American Medical Association, Medical Student Section chapter, our student leaders opened the opportunity to all students. Utilizing a script, our students answered questions and made appropriate referrals to professionals/preceptors on-call to answer clinical questions.


Mary Beth Mercatoris, Ph.D., TCU and UNTHSC School of Medicine,

Project Category

Direct COVID-19 support

Mode of Participation

In-person non-clinical

Credit Status


Project Type

COVID-19 community hotline


Community, Volunteering, COVID-19, Hotline, Referral