Posted: November 7, 2016

360 Degree Feedback: A Novel Twist for Program Evaluation in an Academic Emergency Medicine Residency Program

Description

The ACGME requires accredited residency training programs to perform ongoing self assessment in order to maintain accreditation status. In addition to ensuring compliance, periodic self assessment gives training programs the opportunity to improve by incorporating input from a variety of traditional stakeholders, including trainees, program leadership, and core faculty members. Standard constructs designed to facilitate self assessment (e.g. the Program Evaluation Committee, the Annual Program Evaluation, and the Annual Resident and Fellow Surveys), however, fail to capture input from other, non-traditional stakeholders and do not always result in discrete, actionable recommendations for improvement. Our novel self assessment process, termed the Continuous Residency Improvement Committee (CRIC), was designed to 1) identify and implement rotation-specific recommendations for improvement, 2) improve resident perception of the program's receptiveness to feedback, and 3) address the ACGME mandate for self assessment. After one year of implementation, we found that the majority of CRIC recommendations had been successfully addressed. Additionally, preliminary results from a survey of rotation directors suggest the process was very well received. We believe the CRIC method will be useful to other residency programs seeking to initiate a robust, systematic, and sustainable method for improving their educational offerings.

*Presented at Learn Serve Lead 2016

Keywords

Program Evaluation, LSL 2016, 360 Degree Feedback, Self Assessment

Authors

Aaron Kraut, MD, University of Wisconsin School of Medicine and Public Health- Berbee Walsh Department of Emergency Medicine

Brian Jennett, MD, University of Wisconsin School of Medicine and Public Health- Berbee Walsh Department of Emergency Medicine

Ciara Barclay-Buchanan, MD, University of Wisconsin School of Medicine and Public Health- Berbee Walsh Department of Emergency Medicine

David Tillman, MD, University of Wisconsin School of Medicine and Public Health- Berbee Walsh Department of Emergency Medicine

Jamie Hess, MD, University of Wisconsin School of Medicine and Public Health- Berbee Walsh Department of Emergency Medicine

Mary Westergaard, MD, University of Wisconsin School of Medicine and Public Health- Berbee Walsh Department of Emergency Medicine


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