Posted: April 22, 2020

The Effectiveness of Group Instant Message Coaching During COVID-19 Pandemic


This report describes group instant message (GIM) coaching as a promising method for regular examination preparation in times of need. GIM coaching is based on retrieval practice-based study technique. Whatsapp Messenger application was used. The group comprised fifteen trainees and five educators. The educators coordinated the questions and gave feedback and content expert opinion on all answers. The trainees took turns answering one SAQ each in ten minutes under exam conditions and they had until the end of the day to post their answers back into the group. The educators also provided positive reinforcement and encouraged feedback from other trainees. 


Elizabeth Ng Shu Hui, MBBS, MMed (Anesthesiology), National University Hospital, Singapore
Ambika Paramasivan, MBChB (Hons), MMed (Anesthesiology), FANZCA, National University Hospital, Singapore


Learner Audience

Graduate Medical Education (GME)


Medical Knowledge

Resource Type(s)

Mobile Application
Educational Technology

Instructional Method(s)

Discussion, Large Group (>12)
Case-Based Instruction/Learning
Concept Mapping


Coaching, Pandemic, Messaging