Posted: September 16, 2013

A Validated Tool to Evaluate Verbal Handovers in a Clinical Setting

Description

Changes in resident duty hours were an attempt to decrease medical errors, yet more handovers may produce more errors. Extensive literature about the importance of effective handovers, and need for training and evaluation, reveals few validated tools to measure verbal handover competence in a clinical setting. Farnan et al published a Handoff CEX tool to evaluate handovers in a simulated setting. We created a Handover Evaluation Tool to be used in a clinical setting.

The tool measures the following components of verbal handovers: content, clinical judgment, organization/communication, professionalism, and setting which are consistently cited in the literature as important components of handovers. Categories were not linked to a particular handover model in an intentional effort to make the tool generalizable. It was formatted for use as a two-sided card with the 9-point Likert-type evaluation on the front and descriptions of the categories and examples of ratings on the back.



* Presented at the 2013 AAMC Annual Meeting MedEdPORTAL Poster Session on "Excelling in Health Education Assessment."

Keywords

Patient Care, Communication, Resident Education, Education, Feedback, Patient Safety, Transition, Evaluation, ACGME, Handoff, Competency, Handover, Sign out, Medical Student Education, Instrument, Practice-Based Learning and Improvement

Authors

Lisa E. Leggio, MD, Medical College of Georgia at Georgia Regents University Medical College of Georgia at Augusta University

Valera L. Hudson, MD, Medical College of Georgia at Georgia Regents University

Leila E. Stallworth, MD, Medical College of Georgia at Georgia Regents University

Brittany Ange, MS, Medical College of Georgia at Georgia Regents University

Cindy Borges-Suarez, MD, Medical College of Georgia at Georgia Regents University

Deborah Richardson, PhD, Medical College of Georgia at Georgia Health Sciences University


Comments